Policies.

Welcome to Classique Pilates Studios ("we", "our", or "us"). By accessing our website and booking or attending classes, you agree to the following Terms & Conditions and Studio Policies. These are in place to ensure a safe, respectful, and professional environment for everyone.

1. General Terms of Use

  • All content on our website is for informational and educational purposes only.

  • You must be at least 18 years old or have written parental/guardian consent to participate.

  • By booking or attending any class or service, you agree to abide by these terms.

2. Booking & Cancellation Policy

  • All classes and sessions must be booked in advance via our website or app.

  • Cancellations must be made at least 24 hours before the class start time to avoid losing the session credit.

  • Cancellations made less than 24 hours before class will not be credited or refunded, regardless of reason.

  • We do not offer refunds for any class, package, membership, or missed sessions.

  • Private sessions also require 24 hours' notice for cancellations or rescheduling.

3. Behaviour Policy

At Classique Pilates Studios, we foster a calm, welcoming, and respectful space for all clients and instructors.

  • Arrive on time. Late arrivals may not be permitted to join once class has begun.

  • Turn off or silence mobile phones before entering the studio.

  • Respect instructors, staff, and fellow clients at all times.

  • Aggressive, disruptive, or inappropriate behaviour may result in suspension or permanent removal from the studio.

  • Notify your instructor of any injuries, pregnancies, or physical conditions before class.

4. Injury & Health Policy

  • Participation in Pilates classes is at your own risk.

  • Always consult your doctor before beginning a new exercise program, especially if you are injured, pregnant, or have an existing health condition.

  • By attending classes, you confirm that you are in appropriate physical condition and aware of the physical demands of Pilates.

  • Classique Pilates Studios and its instructors are not liable for any injury or medical condition arising during or after class participation.

5. Photography & Media Use

  • From time to time, we may photograph or film classes for use in marketing (website, social media, print, etc.).

  • You will be notified in advance when this occurs. If you do not wish to be included in any photos or videos, please inform us prior to the class.

  • Clients are not permitted to take photos or videos of instructors or other clients during class without written permission.

6. Class Packs & Memberships

  • All class packs and memberships are non-refundable and non-transferable.

  • Expiry dates apply and will be clearly stated at the time of purchase.

  • We do not extend class pack expiry dates unless due to injury or illness, and at our sole discretion (medical documentation may be requested).

  • Memberships may renew automatically depending on the plan. You may manage or cancel your membership through your account settings or by contacting us.

7. Liability Waiver

By participating in any class at Classique Pilates Studios, you agree to:

  • Release Classique Pilates Studios, its staff, and instructors from all liability related to injury, loss, or damage sustained during participation.

  • Acknowledge the physical nature of Pilates and accept full responsibility for your own well-being during sessions.

8. Children & Minors

  • All regular classes are intended for adults (18+), unless specified as a teen or youth class.

  • Participants under 18 must have written consent from a parent or guardian and may need to be accompanied by an adult, depending on the class.

9. Website & Intellectual Property

  • All content on this website—including images, videos, logos, and written materials—is the intellectual property of Classique Pilates Studios.

  • You may not copy, share, or reproduce any material without our prior written consent.

10. Privacy Policy

We respect your privacy. Please see our full Privacy Policy to learn how we collect, store, and use your personal information.

11. Amendments

Classique Pilates Studios reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page. Continued use of our services indicates acceptance of the revised terms.

Contact Us

If you have questions about these policies or need support, please reach out.